[Repair principles] We provide active, responsive, and customer-oriented repair services by following every customer request. All customer needs will be treated with priority to ensure top quality service and to win customer trust and loyalty.
[Repair flow] Customer repair response → Fault confirmation with equipment manufacturer → Signature of repair contract with customer → Repair by manufacturer → Filing by us → Return of repaired equipment to customer
We will provide free technical advices for you concerning equipment repair.
We sincerely promise that all equipment within warranty will be repaired by us free of charge depending on use conditions, and all products beyond warranty will be repaired at a clearly defined price.